SPED Goals Support
We’re here to help. Find answers below or reach out directly.
Frequently Asked Questions
How do I add a student?
Tap the "+" button on the Students tab, enter the student's name and grade, then add IEP targets using the Goals Catalog or by writing a custom goal.
What is the Today Queue?
The Today Queue shows which students have targets that are due for a progress entry today, so you never miss a logging session.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings → [Your Name] → Subscriptions on your iPhone and select SPED Goals to cancel. Your premium access continues until the end of the billing period. Cancelling does not delete your account or data.
Can I export student data?
Yes. Open a student's detail screen and tap "Export" to generate a PDF progress report you can share or print.
Is my students' data private?
Yes. Student records are stored in your account only, encrypted in transit, and protected by Firestore security rules. Service providers process records to operate app features, including AI report requests. We do not sell student data. See our Privacy Policy.
How do I delete my account?
In version 3.9, open Profile → My Account → Delete Account and verify your identity. Account deletion is permanent; server cleanup normally takes a few minutes. Cancel Apple subscriptions separately. Older versions can email hello@mohsulthana.com.
The app is crashing — what should I do?
Force-close and reopen the app. If the issue persists, please email us at the address below with your iOS version and a description of what happened.
What's the difference between free and premium?
Starting with version 3.9, the free tier supports up to 5 active students with unlimited IEP targets and progress logging, Today Queue, the home screen widget, caseload groups, manual Smart Summary, and report readiness. Premium includes unlimited students, student risk scoring, AI narrative reports, PDF export, the calendar view, and weekly digest notifications. Existing free accounts with more than 5 students can choose which 5 to edit; other records stay viewable. Existing subscribers keep their current prices when new subscription prices begin.
I previously purchased SPED Goals as a paid app — do I get premium?
Yes. Legacy paid-app purchasers qualify for lifetime premium access. Contact us at the email below with proof of purchase and we will restore your access.
Deleting Your Account
In version 3.9, delete your SPED Goals account from Profile → My Account → Delete Account. Verify your password, Google sign-in or Apple sign-in when prompted. Server cleanup normally takes a few minutes. Older versions can request deletion by email. Deletion is irreversible.
Email option for older versions or extra help:
- Email hello@mohsulthana.com from your registered email address.
- Use the subject Account Deletion Request.
- Tell us whether you want the whole account or specific records deleted.
Need help? Email hello@mohsulthana.com with subject line “Account Deletion Request” and your registered email address. We will process your request within 5 business days.
Account deletion removes:
- Your teacher account record (email address, display name)
- All student records you created
- All IEP targets and progress logs
- Uploaded student files and app order-history copies
- Your subscription status record in our database
Separate services and retained records:
- Your Apple subscription — cancel it separately via iOS Settings → [Your Name] → Subscriptions → SPED Goals before or after deleting your account.
- A deletion marker containing your account ID and minimal purchase-ownership and transaction identifiers remain to block stale credentials, prevent receipt reuse and handle billing disputes. These do not contain student records, your name or email. Restoring purchases to a newly created app account may require support.
- Shopify order history — retained by Shopify, Inc. per their data retention and legal obligations.
- Analytics can include your account ID. Ask us about associated analytics data when requesting deletion; we do not treat all analytics as anonymous.
Contact Us
Email: hello@mohsulthana.com
We aim to respond within 2 business days.